Help Center

How can we help you today?

Account & Billing

Manage your subscription, team members, and billing details.

Data Connections

Troubleshoot connection issues and configure SSH tunnels.

Dashboards

Learn how to organize, share, and export your dashboards.

Security

SSO configuration, audit logs, and data privacy policies.

API

Developer documentation for the Visual API and SDK.

FAQs

Common questions and answers about the platform.

Popular right now
A few common questions we see from new teams.
Connect a database Share a dashboard SSO + audit logs

Account & Billing

  • Updating your plan
  • Managing teams
  • Invoices and receipts

Data Connections

  • Database connection troubleshooting
  • SSH tunneling
  • Permissions and read-only access

Dashboards

  • Sharing dashboards
  • Scheduled refresh
  • Exporting charts

Security

  • SSO setup
  • Audit logs
  • Data retention

API

  • Authentication
  • Rate limits
  • Embedding visualizations

FAQs

  • Do I need SQL?
  • How does Visual handle my data?
  • What export formats are supported?